Pricing
Every plan includes all five live agents. What changes as you move up is the model answering your calls and the volume included — not which agents you may use.
Free
No card required
Evaluate every live agent against your own data before you talk to anybody.
$149/mo
per month
One workflow in production, at a volume that pays for itself.
$899/mo
per month
Production volume on the Professional tier, with evaluation running against your cases.
$3,499/mo
per month
The hardest reasoning, with the headroom to run it across the business.
Prices in USD, billed monthly in arrears against the usage your portal shows. Running your own deployment? Talk to us.
Model tiers
A tier is which model answers your calls. Moving between them is a plan change, not an integration change — your key, your endpoints and your code stay exactly as they are.
High volume, well-defined work — classification, extraction and routing, answered fast.
The default for production. Reasons before it answers, across all five agents.
The hardest reasoning — ambiguous documents, long multi-step operations, tight accuracy bars.
Free trial
Enough volume to run a real pilot against your own data, on all five live agents. It stops at the allowance rather than billing you, so there is no way to be surprised.
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What counts as a call
You should be able to predict your bill from your own logs. These are the rules the meter actually applies.
One request to a documented /v1 endpoint. Submitting a lead is a call; reading it back is a call.
Health checks, the API reference, webhooks we send you, and every page of the customer portal.
A 5xx from us is not billed. A 4xx caused by a malformed request is, because the work was done.
A paid plan keeps working past its allowance and bills the difference per 1,000 calls. Nothing stops mid-workflow.
It has no overage to bill, so it returns a clear error at 10,000 calls rather than running up a cost you never agreed to.
The customer portal shows calls against your allowance, the running total for the period and a per-endpoint breakdown.
Questions
Because the allowance is real compute. We check the email domain so a trial belongs to an organisation, and send a link to confirm the address is yours. Personal and disposable mailboxes are refused for the same reason.
Calls return a clear, non-retryable error pointing at the portal, and your API key and integration stay exactly as they are. Choosing a plan resumes the same key — there is nothing to rewire.
Which model answers your calls. Essential is fast and suits well-defined work like classification and extraction; Professional reasons before answering and is the production default; Advanced is for the hardest cases. Changing tier is a plan change, not an integration change.
No. Every plan includes all five live agents. What differs is the model tier answering and the volume included.
Yes, for Scale and above. The platform is deployed per environment with its own configuration, connectors and data retention. Talk to us about what that looks like against your requirements.
Monthly, in arrears, against the usage the portal shows. Nothing is charged through the portal itself — it is the record of what is owed, and your CrewTAC contact handles payment.
Next step
Tell us the workflow you want to automate and the volume behind it, and we will tell you which plan covers it — or that the free trial is enough for now.
Or email sales@crewtac.com
CrewTAC assistantAnswers from our documentationHello. I'm the CrewTAC assistant — the same customer support agent we sell, answering from our own documentation. Ask me what an agent does, how the workflows run, what it costs, or how to set one up for your use case.
